Customer Service Keynote Speeches And Workshops

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Customized Keynote Speeches And Workshops

Service With Shazzam!
When you're ready to get Serious about Customer Service!

Every company claims to give the best Service. That’s not reality! Does your organization give the best Customer Service? Can you afford not to? In this innovative and entertaining session, you will uncover the magic of "Service With Shazzam!. You will learn how to:

Develop a Service strategy that is truly irresistible!
Make every Customer feel special!
Surprise your Customers with "Shazzam" moments!
Find out how to measure your company's "Shazzam" level!
Over-deliver on Service – when the time is right!

With Mark's "Service With Shazzam" formula, you will leave with a definitive and exciting 8-step Customer Service strategy that will amaze your Customers – and energize your Team!

Building The Customer Service "Dream Team"
How to make good people great…and great people even better!

What if your Team Members were:

Enterprising – They realize that Customers pay the bills – and their paychecks!
Customer-Focused – The Customer wins! Your company does too!
Risk Takers – They discover new and exciting ways to “Wow” your Customers!
Inspired – They lead by example!
Big Thinkers – There is no limit to their “Customer First” thinking!
Accountable – They stand up and are counted for every action they take – with internal (Their Team Members) and external Customers!!
Fun Seekers – They deliver dynamic Customer Service – and have fun doing it!
Lifelong Learners – Seeking to learn how to serve Customers better every day!

Your organization has the resources right now to have a "dream" Customer Service Team! During this dynamic presentation, you will learn how to get your Team to start thinking and acting like entrepreneurs – within your organization. They will become self-motivated and focused on the success of your company. Entrepreneurial thinking can be created in any company – large or small. Start the transformation now and establish this competitive advantage – a “dream” Customer Service Team!

Nudgin'

What is the absolute best way to drive more Customers to your business? Word-Of-Mouth Marketing! It's what Mark Mayberry calls "Nudgin!" When your Customers "nudge" their friends, telling them that you are the best place to do business with, your Customers become your most powerful marketing tool! For more information visit www.Nudgin.com

The Best Things In Life Are Free…If You’re Willing
To Pay The Price!

Pure Motivation!

Someone once said, "The best things in life are not things." The best things in life come when you learn how to make the right choices. With every action you take, a door opens or closes. Which path you take determines your destiny. Call it serendipity, coincidence, universal consciousness or divine intervention. It all begins with the choices you make.

At the request of Mark’s clients, he has developed this keynote address that is pure motivation! In his uplifting style of delivery, Mark presents a "You can do it!" message that is:

Uplifting!
Engaging!
Full Of Energy!

Your audience will leave in a positive frame of mind, ready to open the next door with new energy, enthusiasm and self-confidence. The attendees will be ready to make the right choices! Start the transformation now!

Call Mark at (800) 394-6138

770-928-0056 (Atlanta)
Mark@MarkMayberry.com

Click Here To Read
Articles By Mark Mayberry

Service With Shazzam!

Testimonials

From a Tourism Executive :

"The conference was an overwhelming success, thanks to you. We heard fabulous comments about the conference as a whole, but the loudest and most resounding were the ones regarding the educational aspects. Thanks for making us look good!"

From a Rental Association Executive:

"You have continually amazed me over these last four years with the research you do to prepare and tailor your seminars to our group. You are one of the top drawing speakers for our association due to the fact that our members know when they come into your seminar that you will send them away with pertinent ideas specially for their rental store."

From a Telecommunications
Convention Chair:

“Mark, you are a gifted speaker. The highest compliment was from our membership. They overwhelmingly gave you high marks and requested your presence at future meetings.”
From an Economic Development Conference Chair: “We just received the evaluations from our annual conference and wow, we need you again next year!”

From a Franchise Event Planner:

“Your presentation was perfect! I’ve never seen a speaker put so much into his work – before, during and after the speech! The franchisees are still raving about you!”

From a Bank President:

“Your leadership as facilitator was the key to the success realized at the retreat. The officers left with a high level of enthusiasm. The following week, the contagious enthusiasm spread throughout the entire bank team, as other noticed the ‘new attitude’ of those who had attended the retreat. Employees at all levels are now experiencing an improvement in self esteem and a renewed feeling of importance for their job positions.”

From a Food Franchise Executive:

“You definitely exceeded our expectations by creating an educational and inspirational experience that we will always remember.”

From a Convenience Store Association Executive Director:

“You’re such a pro, Mark. We switched your venue, made last minute A/V changes and placed you in an arena with limited acoustics and the ratings say you hit a home run!”